Our hospital provides primary care and specialty health services, including mental health services, surgical services, medical specialties, rehabilitation care, geriatrics, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at American Lake VA Medical Center.
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To streamline your arrival, please confirm your appointment and verify important information by texting "check in" to 53079
Parking: Free.
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Shuttle services pick up and drop off Veterans, accompanying care givers, and employees from:
Shuttle services depart both locations at the following times. Trip durations may last 1 hour and 30 minutes during heavy traffic periods. Times and routing can change due to traffic collisions.
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
For patients and caregivers in fully furnished lodging, the lodging program will provide either a shuttle to and from the medical center or taxi service to and from medical appointments.
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. Find out if you qualify for beneficiary travel benefits
Beneficiary travel services are located in building 81, or by phone at 253-582-8440
Pierce County Transit provides local bus service via route 214 to the medical center.
Serving hot and cold entrees, beverages, and desserts
Building 2, ground floor
Hours: Monday through Friday, 6:30 a.m. to 3:00 p.m. PT
Serving a variety of beverages, pastries, and light food
Building 2, ground floor
Hours: Monday through Friday, 7:00 a.m. to 12:30 p.m. PT
Drinks and snacks are available around the clock.
A full-service retail store with products like over-the-counter medicines, electronics, cosmetics, toiletries, snacks, gifts, and clothing. Purchases are tax-free.
Building 2, ground floor
Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m. PT
A service provided for vision needs. Able to purchase and be fitted for glasses as long as prescription is valid. Purchases are tax-free.
Building 2, ground floor
Hours: Monday through Friday, 8:00 a.m. to 3:00 p.m. PT
Building 145 (see our campus map), north of main parking lot near golf course, across from building 81
Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. PT
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We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.
Visit our office, by appointment only
A referral is required
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
We help Veterans on their recovery journey through outpatient and inpatient services. Care is provided by a team of psychologists, social workers, psychiatrists, nurse practitioners, chaplains, and/or addiction therapists. Quitting substances is not required to get support. We provide the following recovery related services:
Referrals can be made for housing resources, finances, mental health, chronic pain, medical/physical health, quitting tobacco, and residential treatment. Please note that most therapy is provided in a group format. If you have not already done so, please confirm eligibility for health care services at the VA Medical Center. Call 1-800-329-8387 x76542
Talk with an advice nurse if you have questions about your care or for help in deciding whether you need an urgent or routine appointment.
Call at your convenience
A referral is not required
